WHO WE SERVE
Optimize Value-Based Care with Next-Generation Technology
VirtualHealth’s HELIOS® platform helps health plans and health systems manage the value-based care transition with the most advanced suite of care coordination tools on the market.
Managed lives through HELIOS
Up to 93%
Increase in care team efficiency
Up to 92%
Care team productivity gains
Total interactions in HELIOS
As the healthcare industry continues its pivot to value-based care, delivering effective care management for members has never been more critical. However, many organizations struggle to make the operational and process changes needed to deliver the right care to the right member at the right time.
Our HELIOS family of technologies create an ecosystem of care within a single unified platform to provide population health, care management, case management, care coordination, utilization management, and disease management for millions of members.
Who We Support
From large-scale community-based populations to facility-based cohorts with intellectual and developmental disabilities (IDD), HELIOS has been leveraged to manage the full continuum of care. We’re proud to serve some of the nation’s largest Medicare and Medicaid payors, as well as community health plans across the country. We also work with specialty care and home health providers who focus on specific health services and needs.
Purpose-built for Medicare Advantage populations to provide personalized, connected care experiences, meet regulatory requirements and maximize financial return, operational efficiency, Star Ratings, and member satisfaction.
Designed for modern Medicaid programs, HELIOS is the acknowledged leader in Medicaid medical management platforms for supporting whole-person high-quality care, state-specific regulatory compliance, and cost controls, with a proven ROI of more than 80%.
Health Care Plans
Optimize your commercial plan with exceptional utilization management, integrated care management, workflow automation, and operational efficiency. The HELIOS platform offers unmatched flexibility for quickly and easily executing strategic initiatives.
Improve value-based care outcomes with comprehensively integrated CM and UM solutions that drive better care, reduce risk, close care gaps, and eliminate costly errors.
Accountable Care Organizations (ACOs)
Reach at-risk communities and members easier with advanced population health insights, SDOH criteria and tools, risk-stratification, care gap identification, disease management workflows, and more.
Home Health Care Organizations
Empower and support care for individuals in the community with a broad range of home health capabilities along with native telehealth, service planning, and schedule management tools.
Key Advantages Of HELIOS
Clients have deployed HELIOS to reduce unnecessary ER visits and avoidable hospitalizations, improve health equity, manage chronic conditions, administer community resources for social determinants of health, align with national quality strategy, and improve utilization management programs.
One Unified Platform for CM, DM and UM
HELIOS is a single, easy-to-use, cloud-based platform for care management, disease management, and utilization management, and it’s been proven to improve care manager efficiency by up to 83%.
Mobile App for Care Management in the Field
Uniquely designed to support populations with members who need long-term supports and services, home health or behavioral health services, HELIOSgo brings all the best-in-class features and intuitive design of the HELIOs platform to care managers in the field.
Rapid FHIR Interoperability
Consolidate CM, UM, telehealth, and FHIR data in HELIOS for improved efficiencies and higher caseloads. All data integrations in HELIOShub are FHIR-compatible OOB and compliant with CMS interoperability rules.
Integrated Behavioral Health for Whole-person Care
HELIOS provides whole-person views, comprehensive assessments and collaborative workflows that empower teams to proactively address both physical and behavioral needs, while HELIOSgo supports behavioral health management on the go and in the field.
Analytics and Resources for SDOH & Health Equity
Leverage our ecosystem of partners to utilize integrations within HELIOS that can help identify and address social determinants of health (SDOH) with predictive analytics, health education resources and connections to community programs and services.
Improved Care Coordination
Power care team collaboration as individuals transition between acute care settings, long-term facilities, and the community with event-driven triggers, real-time admission, discharge and transfer (ADT) feeds, automated notifications and tasks, built-in HIPAA-compliant telehealth tools and more.
Comprehensive LTSS Management
Access a comprehensive solution suite uniquely designed for LTSS management including fully integrated transportation management, 90% configurability to tailor workflows and service authorizations to state-specific regulations, quality metrics, HCBS access and quality control with closed-loop data and community resources.
Optimal Disease and Chronic Care Management for Higher-Complexity, High-Risk Patients
HELIOS has a configurable set of disease management workflows and capabilities designed to improve the health of those living with chronic conditions while reducing unnecessary utilization and avoidable complications, such as emergency room visits, while allowing for quick adaptations as disease management programs expand and evolve.
Customize Your HELIOS Platform
HELIOS offers the most thoughtfully designed, highly modular yet fully integrated, solution in the market. Answer seven short questions to find out which products fit best with your use case.
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