Enable convenient, secure two-way text message communication from the care team to individual members directly from the HELIOS® platform.
SMS Messaging Telehealth Solution
HELIOStext helps to simplify proactive member communications, making it easier to drive member engagement, increase proactive outreach, and identify, address and close critical care gaps.
Key Features of HELIOStext
Initiate Text Messages from a Member’s Profile
Send Pre-configured Messages or Create New Message Templates
Messages Are Treated as Secure PII and PHI Data
Messages Are Stored for Future Reference
Capable of Supporting Two-way Texting
Managed lives through HELIOS
Up to 93%
Increase in care team efficiency
Up to 92%
Care team productivity gains
Total interactions in HELIOS
See How HELIOStext Works
When healthcare organizations leverage HELIOStext and the greater HELIOS ecosystem, they have access to the most robust patient engagement solution on the market. See how your organization can benefit from HELIOStext for better, more streamlined outbound member communications.
Proactive Care Outreach with SMS Messaging
Texting as a health-intervention technique is common. And with nearly 97 percent of all Americans owning a cell phone of some kind, the opportunities to connect are immense. Looking at recent data from the PEW research center, we know care managers, providers and payers can easily access patients from ages 18 to 65+, enabling numerous opportunities to provide personalized care quickly and effectively. Read more about leveraging texting for proactive care outreach in this blog.
The HELIOS Product Family
Explore the complete HELIOS product family including our esteemed care management, utilization management, data interoperability, telehealth, and mobile solutions.
Our best-in-class intuitive platform solution for care management, disease management, population health management, and more.
Advanced utilization management solution that streamlines utilization reviews, appeals, and grievances, offers automated prior authorization capabilities, improves data accuracy and confidence, and drives cost-saving efficiencies.
Our built-in telehealth tool, HELIOSvisit enables fully secure and HIPAA-compliant video conferencing, audio calls, instant messaging, and two-way file exchange with members from a computer, smartphone, or tablet without any additional software.
The mobile app version of HELIOS platform, HELIOSgo is uniquely designed for easier in-the-field and on-the-go care management and coordination, and specifically tailored for LTSS, home health and behavioral health needs.
With HELIOShub payers can quickly and easily make all of their data FHIR® compatible, while also simplifying their tech stack, reducing costs, and improving team efficiency and data accuracy.
Connect with Us
We understand that choosing medical management technologies can be a big decision. That is why we provide a highly consultative and refined approach that allows you to learn, ask questions, and identify if our HELIOS solutions are a good fit. Click below to set up time to chat with our team or to get more information about any of our HELIOS products.
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