Our Mission is Care

We’re not trying to reinvent healthcare. We’re helping you do that with intuitive and advanced technologies designed to simplify value-based care and revolutionize utilization management.

Our mission is simple. To create a member-centric care ecosystem driven by innovative solutions that enable you to provide the proactive, personalized care members need to change their lives for the better.

HELIOS Platform

The first cloud-based solution for value-based care, the HELIOS® platform enables value-added care experiences and next-level utilization management. HELIOS features advanced FIHR data interoperability, powerful automations, 90% configurability, and built-in integrations and tools to support care management, population health management and more. It’s why some of the nation’s largest Medicare Advantage and Medicaid payers have chosen it.

Proven Results

12+ Million

Manged lives through HELIOS

Up to 93%

Ability to improve care team efficiency

Up to 92%

Care team productivity gains

Proven Results

12+ Million

Manged lives through HELIOS

Up to 93%

Ability to improve care team efficiency

Up to 92%

Care team productivity gains

HELIOS Product Family

With HELIOS, teams have everything they need in a single, intuitive solution. No extra tech-stack costs or IT support. HELIOS has been leading the industry in user experience and cloud-based care management for over a decade.

Explore the complete HELIOS product family including our esteemed care management, utilization management, data interoperability, telehealth, and mobile solutions.

Our best-in-class, highly-configurable intuitive platform solution for healthcare payers needing to support care management, disease management, population health management, and more.

Advanced utilization management solution that streamlines utilization reviews, appeals, and grievances, offers automated prior authorization capabilities, improves data accuracy and confidence, and drives cost-saving efficiencies.

Our built-in telehealth tool, HELIOSvisit enables fully secure and HIPAA-compliant videoconferencing, audio calls, instant messaging, and two-way file exchange with members from a computer, smartphone, or tablet without any additional software downloads.

HELIOStext enables convenient, secure outbound text message communications to individual members directly from HELIOS or HELIOSgo, with pre-configured and customizable message templates.

The mobile app version of HELIOS platform, HELIOSgo is uniquely designed for easier in-the-field and on-the-go care management and coordination, and specifically tailored for complex care management, LTSS, home health and behavioral health needs.

With HELIOShub payers can quickly and easily make all of their data FHIR® compatible, while also simplifying their tech stack, reducing costs, and improving team efficiency and data accuracy.

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How Can Accountable Care Organizations Address the Data Silo Challenge?

Although data sharing presents significant challenges for accountable care organizations (ACOs), there are strategies that can help address data silos, including instilling a collaborative work culture and adopting technology that enables seamless data integration across ACOs.

What Our Customers Say

At ICP, we have a very specific vision for continuing to elevate the high-quality support we offer both our members and our care teams, and VirtualHealth has been instrumental in powering new efficiencies and data-driven workflows to achieve this vision. From day one of our implementation, the experts at VirtualHealth have demonstrated a keen understanding for the needs of our market and we are already seeing tremendous results from the partnership.

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Karen Vanaskie, DNP, MSN, RN, Chief Clinical Officer

We’re excited to bring VirtualHealth’s HELIOS platform to PacificSource. As our organization continues to grow, HELIOS’ ability to scale and match the proactive care we provide our members is vital to the ongoing health of the communities we serve.

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Martin Martinez, Vice President of IT-Enterprise Systems

Connect with Us

We understand that choosing medical management technologies can be a big decision. That is why we provide a highly consultative and refined approach that allows you to learn, ask questions, and identify if our HELIOS solutions are a good fit. Click below to set up time to chat with our team or to get more information about any of our HELIOS products.