VirtualHealth was the first medical management technology company of its kind to fully commit to a dedicated module for long-term services and supports (LTSS). Understanding the significant regulatory overhead and regional differences among LTSS programs, VirtualHealth built in the ability to configure every facet of the end-to-end LTSS workflow, from enrollment and assessment to service planning and authorization to tracking and all points in between.
LTSS programs generally support individuals with the most extensive and complex clinical and social needs. With the HELIOS® platform, care teams can manage far more cases with fewer resources due to an unprecedented level of intelligent automation. Imagine the level of personalized care your teams could provide if more than 50% of their administrative burden was automated with perfect immediacy and accuracy.
LTSS nurses love the HELIOS® platform as it allows them to work online and off, takes care of auto-populating services and supports based on assessments, and provides individualized guardrails for service units and frequencies. Automated tasking and intelligent linking serves up the next best action and allows documentation with a few clicks. Schedule a demo and let us show you how it works!
Given their reliance on external services and supports, the LTSS population is particularly vulnerable to environmental factors. Activities of daily living are made exponentially more challenging when patient limitations are further impaired by lack of access. Watch our webinar on ways that organizations supporting LTSS programs can proactively address the social determinant of health (SDoH) side of the care management equation.
The HELIOS® platform offers multi-faceted, fully configurable care pathways for disease management, service utilization, and provider coordination. Event-driven automation ensures nothing is missed while powerful dashboards deliver real-time views of key metrics at patient, population, and workforce levels. From regulatory reqiurements to operational needs to user preferences, the HELIOS® platform is best-in-class for LTSS.
Effectively caring for LTSS populations requires multidisciplinary collaboration alongside meaningful engagement with both patients and caregivers. From offline mobile capabilities to one-click telehealth to interdisciplinary care team (ICT) interaction management, the HELIOS® platform provides both telephonic and field care managers with optimized capabilities to maximize their reach.
Healthcare organizations that serve diverse populations are discovering the power of identifying and focusing on the most complex, high-cost segments. Click here to read our whitepaper and learn how you can maximize your impact on those who need it most.