Member engagement is about more than higher Medicare Star Ratings and keeping member bases loyal. A highly engaged health plan member is one who is actively involved in their health and wellness, and one who is more likely to adhere to care plan instructions,...
Blogs
Developing the Future of Care
Q&A with CEO and Founder Adam Sabloff and Vice President of Product Management Marcus Caraballo. The healthcare industry is evolving. As more and more organizations seek to implement a value-based care approach, many are realizing the importance of data...
Why is Health Literacy Essential to Improve Health Outcomes and Health Equity?
A discussion with leading experts in health education and care management Due to the rising importance of health literacy to improving individuals’ health outcomes and well-being, as well as eliminating health disparities and achieving health equity, VirtualHealth sat...
Proactive Care Outreach with SMS Messaging
Since the COVID-19 pandemic, the method of communicating with patients has started to shift more and more away from phone calls and voicemails. Texting or short messaging service (SMS) is now one of the most popular communication methods for connecting with patients....
5 Strategies to Effectively Manage Medicaid Populations
As of May 2022, nearly 89,000,000 people were enrolled in Medicaid and the Children’s Health Insurance Program (CHIP), according to government data. To effectively manage care for these populations, payers and providers must do the following: Streamline delivery of...
How Will Tech Transform Healthcare by 2035?
Four ways technology supported by artificial intelligence (AI) and the internet of things (IoT) is creating a connected, consumer-driven health industry that enables greater health equity and overall care Sustainability. Transparency. A paradigm shift from reactive...
How to Address Behavioral and Mental Health in a Whole-Person Care Approach
Behavioral health and mental health conditions are highly prevalent across generations. About 11% of adults and 3% of youth had alcohol use disorder and 21% of U.S. adults had a mental health condition such as depression, anxiety, or schizophrenia a 2020 National...
How to Use HELIOS to Drive Higher Star Quality Ratings
Every year the Centers for Medicare & Medicaid Services (CMS) releases the Star Ratings for Medicare Advantage plans. The Medicare Star Rating System was developed to help Medicare consumers compare Medicare Advantage plans based on quality and performance. Star...
How to Improve Care for Members with Medicare Who Need Long-term Services and Supports (LTSS)
This is the first article in a six-part series exploring ways to improve the delivery of whole-person, value-based care to Medicare and Medicare Advantage populations. Here, we dive into our first area of focus: ensuring optimal care for members who need long-term...
How Can Virtual Visits Address SDOH and Improve Member Outcomes?
Virtual visits and telehealth solutions are here to stay. COVID-19 may have fast-tracked telemedicine (March 2020 saw a 154% increase in telehealth visits as compared to March 2019.), but in fact, the evolution of virtual care has only just begun. 38% of patients have...