VirtualHealth develops software with the understanding that each of our clients has big goals and unique challenges. That’s why we created HELIOS in conjunction with the care managers and stakeholders who use it every day. The HELIOS care management platform was built to power the complete ecosystem of care that integrates preventive care, acute care, chronic disease management, behavioral health, and managed care.
Our approach is to become an extension of our clients’ team. This method helps us ensure that we are actively helping clients solve the greatest challenges facing our industry and creating solutions that are moving our clients forward. VirtualHealth is committed to helping our clients optimize their integrated care management programs, achieve and maintain compliance, improve patient care coordination, drive operational efficiencies, and create better health outcomes.
Agile software development guarantees that our clients always have the latest technology at their fingertips. Full platform configurability enables a custom solution without having to engage costly IT resources. Our consultative process guides clients through implementation and ensures that they are enacting industry best-practices for healthcare management solutions.
The VirtualHealth training method ensures that your team can utilize the full extent of the HELIOS care management platform. Our team provides on-site training during implementation and prior to go-live. Clients can always access simple technical user guides directly through the HELIOS platform. As needed, we collaborate with clients to create separate guides for specific roles and responsibilities.
Our approach ensures continuity by providing a consistent account and product management team that remains with our clients from implementation to post go-live, including incremental post-go-live training. Clients can request additional training sessions as needed.