The breadth and depth of information on HELIOS gives users the most comprehensive member view in the market. The platform aggregates, interprets, and integrates the data from EHRs/EMRs and related systems including lab tests, diagnoses, billing, claims, and encounter data. Automated tasks and reminders efficiently coordinate care activities, keeping care coordinators focused on building member relationships. All data flows into a Master Patient Index to create a whole person view that enables the entire care team to work collaboratively towards improving the health of the populations they serve.
The platform employs both native and third-party analytics to optimize insights for each client. Leverage risk stratification to target at-risk populations for timely interventions, reducing high cost utilization and improving outcomes. Utilize longitudinal analysis of population cohorts to extract key clinical and social indicators and to understand the impact of applied interventions.
We collaborate with members, families, and the wider care team to improve resource utilization, outcomes, and both member and staff satisfaction. Care plan management and risk assessments include social determinants and widen the scope of care team intelligence. Follow members across the care continuum through transitions in care settings to improve outcomes and eliminate gaps in care. Connect disparate data sets to improve timely exchange of health information for clinical review and effectively eliminate duplicative care services.
Engage, activate, and inform members through omni-channel communication. Dedicated portals for members and the entire care team allow for seamless collaboration and coordination.
Quality improvement is an ongoing process. Measure care delivery efforts against value-based goals. Identify gaps and translate data into meaningful and actionable improvements to drive care interventions for a defined population. Reduce complexity of data aggregation in tracking quality metrics and streamline reporting structures into clinically sound and member-centric outcomes.