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Make Telehealth Easy for Members and the Care Team

HELIOSvisit ensures a simplified telehealth experience for members. This secure and integrated solution allows members and their care teams to connect directly through the HELIOS® platform—no downloads or additional software required. The care team can easily initiate a call with a single click from a user's profile. Members can attend their videoconference by simply clicking a link received via email or text message.

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By Leveraging HELIOSvisit, Clients Have Seen: 

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MAXIMIZED EFFICIENCY

HELIOSvisit allows the care team to easily start and log a call with a single click from the member's profile. This simplicity helps the care team focus on the member and spend less time on administrative tasks.

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INCREASED ENGAGEMENT

To join a call, members simply click a link in an email or text message. HELIOSvisit is browser-based, so there's no complicated software to download, ensuring a simple experience with fewer tech issues.

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BETTER OUTCOMES

HELIOSvisit is integrated with the HELIOS® care management platform, so care teams can easily access members' care gaps, tasks, and personalized care plans to quickly make informed decisions.

To initiate a televisit, the care manager selects a member from the client list within the platform, opens their profile, and clicks the video icon.
To initiate a televisit, the care manager selects a member from the client list within the HELIOS® platform, opens their profile, and clicks the video icon.
Next, the member receives a text or email, creating a secure connection.
Next, the member receives a text or email, creating a secure connection.
The member clicks the link and is placed in their videoconference. No additional apps are required.
The member clicks the link and is placed in their videoconference.
(No additional apps are required.)
The care manager can record and track all parts of the visit within HELIOS®.
The interaction details, notes, and recording can all be automatically captured and stored for future reference.

A Tailored Solution for a Tailored Approach

Video Conferencing

VIDEO CONFERENCING

Members can join a videoconference from any device with a high-speed internet connection and a web browser including computers, smartphones, and tablets.

 

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SIMPLE MEMBER EXPERIENCE

The member doesn't need to download additional software or create a user profile to access the videoconference, they can simply click a link to join in their browser.

File Exchange

FILE EXCHANGE

Care managers can easily exchange files with members, ensuring complete transparency between all parties involved in the care process. 

 

HIPAA-Compliant

HIPAA-COMPLIANT

HELIOSvisit is HIPAA-compliant and has secure video conferencing, chat and file exchange capabilities. Additionally, as part of the HELIOS® ecosystem, it meets HITRUST’s criteria as the gold standard of information security.

“

Telehealth is the way of the future and by providing this enhanced service, care management organizations can increase engagement and provide care to members who may otherwise have only received services telephonically.

”

- Lori Coates
Director of Population Health

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Request a Demo

Request a Demo

Want to see how HELIOSvisit can bring a simplified telehealth experience to your team? Schedule a demo!

Request a demo